Down Home Plans Privacy Policy

DOWN HOME PLANS values its users’ privacy. This Privacy Policy will help you to understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our policy has been designed and created to inform those affiliated with DOWN HOME PLANS of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. For the purposes of this Privacy Policy, all references to DOWN HOME PLANS include downhomeplans.com. By using the DOWN HOME PLANS website, you consent to the data practices described in this statement.

In order to better provide you with products and services offered on our site, DOWN HOME PLANS may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Job Description

 

We are collecting your data for several reasons: 

  • To better understand your needs and provide you with the specific services requested.
  • To contact you, when we have your consent to do so, in order to clarify your order or in the routine business of delivering plans, answering questions, and providing services.
  • To notify you of other offers and new products available from DOWN HOME PLANS.

 

We only have access to information that you voluntarily give us via email or other direct contact. We do not sell, rent or lease this information to any third party. DOWN HOME PLANS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DOWN HOME PLANS, and they are required to maintain the confidentiality of your information.

If required by law to disclose any personal information on file, DOWN HOME PLANS would do so only in the good faith belief that such action is necessary to: conform to the edicts of the law or comply with legal process served on DOWN HOME PLANS or the site; protect and defend the rights or property of DOWN HOME PLANS; and/or act under exigent circumstances to protect the personal safety of users of DOWN HOME PLANS or the public.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this policy. Furthermore, only employees who need the information to perform a specific job are granted access to personally identifiable information.

We use two outside credit card processing companies to bill users for goods and services. These companies maintain their own privacy policies in accordance with applicable legal guidelines. Please visit the Stripe website and/or PayPal website for additional information.

Tracking User Behavior and Automatically Collected Information

DOWN HOME PLANS may keep track of the websites and pages our users visit within DOWN HOME PLANS, in order to determine what DOWN HOME PLANS services are the most popular. Additionally, information about your computer hardware and software may be automatically collected by DOWN HOME PLANS. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DOWN HOME PLANS website.

Links

This web site may contain links to other sites. We do not bear responsibility for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.

Children Under Thirteen

DOWN HOME PLANS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, DOWN HOME PLANS may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and other general communication. If you would like to stop receiving marketing or promotional communications via email from DOWN HOME PLANS, you may opt out of such communications by replying STOP.

Changes to This Statement

DOWN HOME PLANS reserves the right to make changes to this Privacy Policy from time to time. We will notify you of significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or services available through this site after such modifications will constitute your: a) acknowledgement of the modified Privacy Policy; and b) agreement to abide and be bound by that Policy.

Contact Information

DOWN HOME PLANS welcomes your questions or comments regarding this Statement of Privacy. If you believe that DOWN HOME PLANS has not adhered to this statement, please contact us at:

Phone: 757.498.9800

Email: [email protected]

Address: 4356 Bonney Road. Building 3, Suite 102
Virginia Beach, VA 23452